VB Custom Homes, LLC ("we", "us") operates vbcustomhomesllc.com. This policy explains what information the site collects, how it is used, and the choices you have. We collect as little as we can and never sell personal information.
Information you give us
When you use the contact form, the Get Started form, or the Realtor Client Registration form, we receive the details you enter, such as your name, email address, phone number, and message. We use this information only to respond to you and to follow up about building or buying a home. Form submissions are delivered by email to our office.
If you email or call us, we keep the correspondence as part of our normal business records.
Information collected automatically
Server logs. Like most websites, our hosting server records each request with the visitor's IP address, browser type, the page requested, and the time. These logs help us keep the site secure and diagnose problems. They are retained for a limited period by our hosting provider.
Spam protection. Our contact and registration forms are protected by Google reCAPTCHA, which analyzes browser behavior to tell people from bots. Its use is subject to the Google Privacy Policy and Terms of Service.
Embedded content from other companies
Some pages include content served by third parties: Google Maps (location maps), YouTube (community videos), and virtual-tour providers. When you view a page with embedded content, that provider may collect data about your visit and set its own cookies, under its own privacy policy. Our YouTube embeds use YouTube's privacy-enhanced mode, which does not set tracking cookies until you play a video. Links to Facebook, Instagram, Google, Houzz, and Yelp take you to those services, which have their own policies.
Cookies
The site itself does not set cookies and does not use analytics or advertising trackers. Cookies are set only by the third-party services described above: reCAPTCHA and embedded Google Maps and YouTube content. You can block or delete cookies through your browser settings; the site will still work, though the forms' spam protection requires reCAPTCHA to load.
How we use and share information
We use the information described here to answer inquiries, register realtor clients, communicate about projects, and keep the site running securely. We do not sell personal information and do not share it with third parties except the service providers named above (email hosting, spam protection), who process it on our behalf, or when required by law.
Your choices and rights
You can ask us to see, correct, or delete the personal information we hold about you by emailing help@vbcustomhomesllc.com. We will respond within 30 days. If you contacted us through a form, we keep your inquiry only as long as needed to handle it and for our business records.
Children's privacy
The site is intended for adults looking to build or buy a home. We do not knowingly collect personal information from children under 13.
Changes and contact
We may update this policy as the site or the law changes. The date at the top shows the current version. Questions about privacy can be sent to help@vbcustomhomesllc.com, by mail to VB Custom Homes, LLC, 2043 14th Ave, Vero Beach, FL 32960, or by phone at 772.643.3773.